Shipping Policy
At Auronix, we’re committed to delivering your order as quickly and safely as possible. Please read our shipping policy to understand how we handle deliveries.
1. Order Processing Time
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All orders are processed within 1-2 business days after receiving your order confirmation email.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Time & Delivery
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Standard Delivery: 4-8 business days (depending on your location).
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We currently ship across all serviceable pin codes in India.
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Delivery timelines may vary during high-demand periods or due to unforeseen delays (weather, strikes, etc.).
3. Shipping Charges
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We offer free shipping on all prepaid orders.
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For Cash on Delivery (COD) orders, a small COD fee may apply, which will be mentioned during checkout.
4. Order Tracking
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Once your order has been shipped, you will receive a tracking number via email or SMS.
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You can track your order using the link provided.
5. Incorrect Address or Failed Delivery
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Please make sure to provide the correct shipping details at the time of checkout.
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In case of incorrect or incomplete address, delivery failures, or repeated unsuccessful attempts, the order may be returned to us.
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Re-shipping the order may involve additional charges.
6. Damaged or Lost Packages
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If your package is damaged or lost in transit, please contact us within 48 hours of the expected delivery date at support@auronix.in.
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We will investigate and offer a replacement or refund, as applicable.
7. Contact Us
If you have any questions related to shipping or delivery, feel free to contact us at:
📧 support@auronix.in
📍 New Delhi - 110006